Public Status Pages

Share your system status with customers, team members, and stakeholders. Create beautiful, customizable status pages in minutes.

No credit card required • Free plan available

What is a Status Page?

A public-facing page that displays the real-time operational status of your services

A status page is your communication hub during both normal operations and incidents. Instead of fielding dozens of "is it down?" messages, you can direct customers to a single URL that shows exactly what's working and what isn't.

With SystemOK's Status Pages, you choose exactly which monitors to display, customize the appearance, and control what information is visible. Perfect for SaaS companies, IT departments, and anyone who needs to communicate system status transparently.

Powerful Features

Everything you need to create professional status pages

Selective Display

Choose exactly which monitors to show on your status page. Keep internal systems private while sharing customer-facing service status.

Multiple View Modes

Display your services in Grid, List, or Tree view. The tree view automatically shows parent-child dependencies between monitors.

Historical Uptime

Show uptime history bars for 24 hours, 7 days, or 30 days. Give visitors confidence with visual proof of reliability.

Password Protection

Keep your status page private with optional password protection. Perfect for internal team pages or client-specific views.

Custom Branding

Upload your logo and add custom footer text. Make the status page feel like part of your brand.

Incident History

Automatically display past incidents with start times, duration, and resolution details. Full transparency builds trust.

Privacy Controls

Hide IP addresses, ports, or monitor types. Show only the information your audience needs to see.

Drag & Drop Ordering

Easily reorder monitors with an intuitive drag-and-drop interface. Put your most important services at the top.

Dependency Visualization

Tree view automatically shows parent-child relationships. See how your infrastructure connects at a glance.

Create Your Status Page in 3 Steps

It takes less than 5 minutes to set up

1

Select Monitors

Choose which services you want to display from your existing monitors

2

Customize

Pick your display style, add your logo, and configure what information to show

3

Share

Get your unique URL and share it with customers or embed it on your website

Three Ways to Display Your Status

Choose the view that works best for your audience

Grid View

Display services in a clean card-based layout. Perfect for status pages with multiple services where you want to show everything at a glance. Each card shows the service name, current status, uptime percentage, and historical uptime bars.

  • Compact, easy to scan
  • Works great on mobile
  • Shows all services equally
Grid View Preview
API Server
99.8% uptime
Database
100% uptime
Web Server
99.9% uptime
CDN
100% uptime
List View Preview
API Server
99.8%
Database
100%
Web Server
99.9%
CDN
100%

List View

A traditional list format that's familiar and straightforward. Shows services in rows with status indicators, names, and key metrics. Ideal for status pages with many services where vertical space is more important than horizontal.

  • Familiar, traditional layout
  • Efficient use of space
  • Great for long service lists

Tree View

Visualizes the hierarchy of your infrastructure with parent-child relationships. Perfect for showing how services depend on each other. Parent services are shown at the root level, with dependent services indented below them, connected by visual lines.

  • Shows dependencies visually
  • Groups related services
  • Helps understand infrastructure
Tree View Preview
Main Server
└─ API Service
└─ Database
CDN

Who Uses Status Pages?

Status pages benefit any organization that relies on digital services

SaaS Companies

Build trust with customers by showing real-time status of your application, API, and infrastructure. Reduce support tickets during incidents.

IT Departments

Create internal status pages for employees to check system availability. Password-protect pages for different teams or clients.

E-commerce

Show customers that your store, payment processing, and order systems are operational. Reduce cart abandonment anxiety.

Developers & Agencies

Provide clients with dedicated status pages showing their websites and services. Professional transparency builds long-term relationships.

Advanced Configuration Options

Fine-tune exactly what your status page displays

Historical Time Ranges

Choose how much uptime history to display: 24 hours, 7 days, or 30 days. Longer ranges show your reliability over time.

24 Hours 7 Days 30 Days

Privacy & Security Controls

Control what technical details are visible. Hide IP addresses, port numbers, or monitor types to keep sensitive infrastructure information private.

  • Hide/Show IP Addresses
  • Hide/Show Port Numbers
  • Hide/Show Monitor Types
  • Hide/Show Historical Uptime

Past Incident Display

Automatically show recent outages with details including start time, end time, duration, and error messages. Choose to display incidents from the last 24 hours, 7 days, or turn it off entirely.

Transparency builds trust - show you're honest about incidents and quick to resolve them.

Custom Branding

Upload your company logo (up to 500KB) and add custom footer text. Make the status page match your brand identity and include contact information or additional links.

Real-Time Status Updates

Your status page always reflects the latest monitor data. When a service goes down or recovers, the status page updates automatically. No manual intervention needed.

Flexible Display Options

Share your status page as a standalone link or embed it directly into your website

Direct Status Page

Share a direct link to your branded status page. Perfect for support documentation, email signatures, or anywhere you need a quick status reference.

View Live Example

Embedded Widget

Embed the status widget directly into your website or application. Customize what's displayed and maintain your site's user experience.

Configuration Options:

  • • Choose default view (Grid/List/Tree)
  • • Show/hide view selector
  • • Show/hide incident history
  • • Show/hide time range selector
Simple JavaScript embed code - works on any website
View Live Example

See It In Action

SystemOK Status

Our own service status embedded on our website

View Example

WebSMS Status

Customer example: WebSMS service status page

View Example

Direct Link

Standalone SystemOK status page

View Example

Why Provide a Status Page?

Reduce Support Tickets

Users check status before contacting support

Build Trust

Transparency about uptime and issues

Save Time

Automatic updates, no manual work

Professional Image

Show you take reliability seriously

Keep Your Users Informed

Multiple ways to communicate status updates to your audience

Subscription Management

Allow users to subscribe to status updates via their preferred communication channels. Visitors can create profiles, manage notification preferences, and opt-in or opt-out of specific service alerts.

  • User profile creation and management
  • Granular notification preferences
  • One-click unsubscribe options
  • Multi-channel subscription support

Instant Incident Notifications

When incidents occur, subscribers receive immediate notifications through their chosen channels. Keep stakeholders informed with real-time updates on incident status, resolution progress, and service restoration.

  • Automatic incident detection and alerts
  • Progressive updates during incidents
  • Resolution confirmation notifications
  • Optional postmortem report delivery

Available Notification Channels

Email

Detailed email notifications with incident information

Slack

Direct integration with Slack channels and DMs

SMS

Text message alerts for critical incidents

RSS Feed

Subscribe via RSS readers and aggregators

Public and Private Status Pages

Choose the right visibility level for your audience

Public Status Pages

Share your uptime status with the world. Perfect for SaaS companies, public APIs, and any service that wants to demonstrate transparency and build customer trust.

Ideal For:

  • Customer-facing SaaS applications
  • Public API services
  • E-commerce platforms
  • Community services and platforms

Benefit: Build trust by showing actual uptime data and being transparent about incidents. Reduce support inquiries during outages.

Private Status Pages

Secure internal communication with password protection and access controls. Share status information with specific teams, clients, or partners without making it public.

Ideal For:

  • Internal IT infrastructure status
  • Client-specific service monitoring
  • Partner and vendor communications
  • Team or department-level visibility

Security: Password protection keeps sensitive infrastructure information private while still providing transparency to authorized users.

Feature Public Pages Private Pages
Access Anyone with the link Password protected
Use Case Customer transparency Internal/client communication
SEO Indexing Can be indexed by search engines Not indexed, fully private
Customization Full branding and design Full branding and design
Notifications Public subscriptions Controlled subscriber list

The Business Impact of Status Pages

Measurable benefits for your organization and customers

50%

Fewer Support Tickets

Users check the status page before contacting support, dramatically reducing ticket volume during incidents and saving your team valuable time.

24/7

Always Available

Provide reliable status communication around the clock, even when your team is offline. Automatic updates keep users informed without manual intervention.

95%

Customer Trust

Transparency about uptime and incidents builds customer confidence. Show you're committed to reliability and honest about challenges.

Why Your Business Needs a Status Page

Reduce Support Load

During incidents, support teams can be overwhelmed with "is it down?" inquiries. A status page provides a single source of truth, allowing your team to focus on resolving issues instead of answering repetitive questions.

Build Customer Trust

Transparency demonstrates confidence and honesty. When customers see you're upfront about incidents and show strong uptime metrics, they trust you more than competitors who hide behind vague "investigating" messages.

Save Team Time

Automatic status updates mean your team doesn't need to manually update multiple channels during incidents. Focus on fixing problems, not managing communications.

Professional Image

A well-maintained status page signals that you take reliability seriously and have professional operations. It's a mark of mature, trustworthy service providers.

Demonstrate Reliability

Historical uptime data provides concrete proof of your service reliability. Show prospects and customers actual performance metrics, not just promises.

Manage Third-Party Outages

When third-party services you depend on go down, your status page can explain the situation and manage customer expectations while you work on workarounds.

Integrations & Automation

Connect your status page with your existing workflow

Full API Access

Programmatically create, update, and manage your status pages. Integrate status information into your own applications and dashboards.

  • RESTful API endpoints
  • Webhook notifications
  • Complete documentation

Slack Integration

Send status updates directly to Slack channels. Keep your team and customers informed where they already communicate.

  • Channel notifications
  • Direct message alerts
  • Rich formatting support

RSS Feeds

Each status page includes an RSS feed for incident updates. Subscribers can follow status in their preferred feed reader.

  • Automatic feed generation
  • Incident history included
  • Standard RSS 2.0 format

Continuous System Monitoring

Status pages automatically update based on your monitor configurations. When SystemOK detects an outage, your status page reflects it immediately. When service is restored, the status updates automatically. No manual updates required.

What's Displayed:

  • • Current service status (up/down)
  • • Response time metrics
  • • Uptime percentages
  • • Historical incident data

Update Frequency:

  • • Real-time status updates
  • • Automatic incident creation
  • • Auto-resolved when service recovers
  • • Historical data always current

Frequently Asked Questions

Everything you need to know about status pages

What is a status page and why do I need one?

A status page is a public or private webpage that displays the real-time operational status of your services. It's essential for transparent communication with customers and stakeholders, reducing support load during incidents, and demonstrating your commitment to reliability. Modern customers expect transparency about service availability.

How do status pages reduce support tickets?

During an outage, users often contact support asking "is it down?" With a status page, they can check service status themselves before contacting support. Studies show status pages can reduce incident-related support tickets by up to 50%, allowing your team to focus on resolving issues instead of answering repetitive questions.

Can I customize the appearance of my status page?

Yes! You can upload your company logo, add custom footer text, choose between Grid, List, or Tree view, select what information to display (IP addresses, ports, monitor types), and control privacy settings. Make your status page match your brand identity and display only the information appropriate for your audience.

How do users subscribe to status updates?

Users can subscribe to updates through multiple channels including email, Slack, SMS, and RSS feeds. They create a profile on your status page, select their notification preferences, and choose which services they want to follow. They'll receive automatic notifications when incidents occur and when they're resolved.

What's the difference between public and private status pages?

Public status pages are accessible to anyone with the link and are ideal for customer transparency. Private status pages require a password and are perfect for internal team communication or client-specific reporting. Both offer the same customization features and automatic updates—the only difference is access control.

Do I need to manually update the status page during incidents?

No! Your status page updates automatically based on your configured monitors. When SystemOK detects a service is down, the status page immediately reflects the outage. When service is restored, it automatically shows as operational. You can focus on fixing issues instead of updating status manually.

Can I embed the status page on my own website?

Yes! You can embed the status page widget directly into your website using a simple JavaScript snippet. The embedded widget maintains all functionality including view options, incident history, and real-time updates. Alternatively, you can link to the standalone status page for a dedicated status experience.

How far back does incident history go?

You control how much incident history to display: show incidents from the last 24 hours, 7 days, or turn off incident history entirely. Historical uptime bars can display 24 hours, 7 days, or 30 days of data. This flexibility allows you to show the most relevant information for your audience.

Can I create multiple status pages for different services?

Yes! You can create multiple status pages, each displaying different sets of monitors. For example, create one public page for customers showing your main services, another private page for your internal team showing infrastructure components, and separate client-specific pages for enterprise customers.

Is there an API for programmatic access?

Yes! SystemOK provides a full RESTful API for creating, updating, and managing status pages programmatically. You can integrate status information into your own applications, automate status page configuration, and receive webhook notifications for incidents. Full API documentation is available to all users.

Ready to Create Your Status Page?

Start monitoring your services and share status with your users

Free plan includes 5 monitors • No credit card required